CONDITIONS OF BOOKING
Revised 19 March 2008

It should be noted that these booking conditions form part of the booking form referred to in the WILDCAT ADVENTURES website and shall be deemed to constitute part of the contract between WILDCAT ADVENTURES LTD and the applicant named in the foregoing booking form. Acceptance of the booking is therefore subject to the following terms and conditions.

1.A booking will only be constituted by the return of a completed booking form accompanied by a remittance for a minimum sum of £300 or the total cost of the holiday as advised by the company. The balance of the price of the holiday and equipment hire shall require to be in the hands of the company not later than 90 days before the commencement date of the tour. The company reserves the right to levy an administrative charge in respect of late bookings. Should the balance not be paid by the due date, WILDCAT ADVENTURES reserves the right to cancel the reservation and no refund will be made.

2. All cancellations must be received IN WRITING at our office and will be effective from the date of RECEIPT of the cancellation letter. In this event, the following terms will apply; Bookings cancelled before the expiry 90 days the company will refund all sums paid less deposit paid. Any bookings cancelled more than 60 days before the commencement of the tour shall be entitled to return of 50% of the total holiday price (if paid) less the deposit and any bookings cancelled less than 60 days before commencement of the tour shall forfeit all sums paid. Exceptions to this policy will not be made for any reason, including weather, or personal emergencies. There is no refund for arriving late or leaving a tour early. In any of the above events there will be an additional administrative charge of £25 per person (if any amount over and above the deposit has been paid).

3.Cancellation of the tour. The company shall use its best endeavours to ensure that there are no cancellations but reserve the right to cancel the tour should the minimum number of persons as stipulated within the tour details not book tours by 56 days before commencement of the tour, or agree to continue with modifications or a reduced group surcharge. In that event all sums paid by the prospective customer shall be refunded less an administrative charge of £25 per person. It is understood that any event or act of war, civil or political unrest, flood, general act of God, or other force majeure shall constitute a sufficient reason for the company to cancel the tour. The company is not responsible for additional expenses incurred by you in preparing for the trip (e.g. non-refundable air tickets, visa fees if applicable, gear or medical expenses)

4.Price Guarantee. Prices stated in the WILDCAT ADVENTURES website are per person. Prices do not include air fares. The information provided in the WILDCAT ADVENTURES website attempts as far as possible to provide details of the tour undertaken, its duration, route and nature and details of accommodation and food. Further details will be provided as known to the company, but if the applicant becomes aware at any stage that the information does not coincide with the understanding of the position the onus will be upon the applicant to intimate their intention to cancel the booking in WRITING before the 90 day period before referred to.

5.Travelling as a single. Our prices are based on double occupancy. If you require a single room you will be charged a single supplement regardless of when you book. However due to some of the remote areas visited, single rooms are limited and therefore subject to availability. Please refer to the individual tour details for the Single room supplement.

6.Insurance. It is a condition of joining our tours, and the responsibility of the applicant to ensure that they are adequately insured against medical and personal risks covering the tour, including repatriation, ambulance and air rescue and trip cancellation.

7. If during the holiday, you have a complaint please discuss the matter immediately with the tour leader who will take the appropriate action. Should you be dissatisfied with the result and feel that it has severely affected your enjoyment of the holiday please write to us within 28 days of your return. We will respond within the same period and endeavour to resolve the matter to our mutual satisfaction.

8.It is expressly confirmed that the company cannot accept responsibility for loss or injury to the applicant arising directly through failure by the applicant or of machinery provided by the applicant but shall be responsible only in the event that the loss or injury to the applicant has been directly occasioned by an error by the company or on its behalf by its representative. Applicants travelling within vehicles run by the company shall have passenger liability insurance in the normal manner. You are recommended to insure yourself against any possible risk which you may incur within the tour. The company shall also not be liable for damages in the event of cancellation of the tour in relation to any foregoing matter as specified herein. The Company reserves the right to alter the route as conditions prevail to accommodate changes in political environment, weather, terrain and physical condition of participants. The leader's decision is final.

9.By their acceptance hereof the applicant agrees and accepts that he has read and understood the terms of these booking conditions and agrees to be bound by same. The applicant also confirms that he considers himself medically fit to participate in the tour and that no warranty has been given by the company as to the medical condition of the applicant. Any information provided by the company in relation to travel details or requirements in respect of passports, visas, vaccinations or other requirement which should be required for trips outwith the U.K. is provided on a voluntary basis and is not to be relied upon by the applicant.

10.Sight seeing/ historical sights. Entry to many of these are free, however where a charge is applicable the customer is liable to pay.

11.Payment protection All eligible payments are held in special trust account in accordance with the EU package holiday directive.

12.It is the responsibility of all applicants to meet at the time and designated start point. Participants failing to connect with the courtesy vehicle are liable for their own expenses to catch up with the tour.

13. Delays in the Journey. We cannot be held responsible for any unforeseen delays in your flights prior to, during, or after the tour including ferry crossings while on tour, whether caused by weather or other unforeseen circumstances. In the event of a delay you will be responsible for providing your own meals and accommodation.

 

 

Motor Bike / Cycling / 4X4 Tours in
Scotland, Morocco, Turkey, Tunisia, Libya, Algeria, France, Crimea, Slovenia, Croatia, Macedonia, Mongolia, Peru

**All tours are available on a private tour or custom tour basis. We also provide Corporate Days, and Mountain Bike Leaders Certificate Training & Assessment.